From the manufacturer
SAMSUNG 50-Inch Class Crystal 4K UHD AU8000 Series HDR, 3 HDMI Ports, Motion Xcelerator, Tap View, PC on TV, Q Symphony, Smart TV with Alexa Built-In (UN50AU8000FXZA, 2021 Model) Electronics
$447.99
| Brand Name | SAMSUNG |
|---|---|
| Voltage | 120 Volts |
| Product Dimensions | 8.9"D x 44"W x 27"H |
| Item model number | UN50AU8000FXZA |
| Batteries | 3 AAA batteries required. (included) |
| Color Name | Black |
| Special Features | Dynamic Crystal Color, HDR, Crystal Processor 4K, Smart TV with Multiple Voice Assistants |
| Speaker Type | Built-In |
| Standing screen display size | 50 Inches |
| Aspect Ratio | 16:9 |
| Item Weight | 26.9 Pounds |
| ASIN | B08Z1RN7NP |
| Wattage | 130 watts |
| Date First Available | May 11, 2021 |
| Screen Size | 50 Inches |
| Brand | SAMSUNG |
| Display Technology | LED |
| Resolution | 4K |
| Refresh Rate | 60 Hz |
| Special Feature | Dynamic Crystal Color, HDR, Crystal Processor 4K, Smart TV with Multiple Voice Assistants |
| Model Name | LED UHD 8 Series |
| Included Components | User Manual, E – Manual, OneRemote TM2180E with batteries, Power Cable |
58 reviews for SAMSUNG 50-Inch Class Crystal 4K UHD AU8000 Series HDR, 3 HDMI Ports, Motion Xcelerator, Tap View, PC on TV, Q Symphony, Smart TV with Alexa Built-In (UN50AU8000FXZA, 2021 Model) Electronics
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Chris Geraci –
5.0 out of 5 stars
Great 4k Picture, Thoughtful and Well-designed Device
The good: Slim, lightweight, Brilliant OS, One intuitive remote, great color, stunning picture in quality 4kThe not-so-good: Black not as deep as possible, lack of true quality 4k contentSamsung makes a really great product with this TV. It’s very slim and lightweight – I hung our 55” without any help from anyone, if that gives you an idea. The OS and interface are great – you can get anywhere you want to go in a few clicks. As a matter of fact, the OS and apps are so good that we have stopped using our Fire TV stick (we own 4 – now only 3 are in use) because we found it more convenient than switching back and forth between inputs and using two remotes. This is saying something, because we’ve been Fire TV fans from day 1 and own a stick for every TV in the house. The remote itself is just as brilliant as the OS and is also a match for the FireTV remote – we use the Samsung as our sole remote now. Despite the low price, this thing has incredible color and picture quality. You’d expect that for an affordable TV you would get a noticably lower quality picture, but you just don’t. With quality 4k content (for example, Sir David Attenborough’s Netflix content), you can tell the difference 4k makes without having something to compare it to.Only a couple of complaints here. The blacks on this TV aren’t as deep as the more expensive sets out there. However, we weren’t interested in paying 5 times as much for an OLED just for deeper blacks. There is also a distinct lack of content out there that’s true 4k with the brilliant picture quality and insane color like you’ve been conditioned to expect. Plenty of content is technically 4k nowadays, and quality is decent, but the picture quality simply doesn’t pop like you’d think it should. Neither of these two complaints are the fault of Samsung’s product here – just facts of life to be aware of while shopping.Bottom line, we will go for a Samsung TV next time we need one, no question. Samsung does make a great product, and this is a prime example of that fact.
15 people found this helpful
J. A. Elliott –
5.0 out of 5 stars
Very amazing picture with newer videos.
Likes; very sharp, seems to have a broad color range. On some of the newest material the picture almost appears to be 3D it is so detailed. Everyone that has seen the quality of the picture has been impressed.Other reviewers have mentioned two complaints which aren’t an issue for me. Poor remote. I have only used mine once to set up the TV. Since I have no need to change the settings it sits in a drawer. I use satellite TV so use that remote. I don’t get internet so I rarely stream except through my phone’s portable hot spot and I have had no issues with that. The other issue that is often mentioned is sound quality. Ultra thin TV’s can not physically reproduce quality sound. To reproduce high quality sound you have to push a certain volume of air at different frequencies. The tiny speakers in these TV’s aren’t up to the task and never will be because they are physically incapable of doing so. I am impressed that they do as well as they do. Besides, why would you buy such a large TV and not use a surround sound system, or at the very least a high quality sound bar? I realize some people may not want to have a sound system that probably costs more than the TV , just don’t expect these tiny speakers to give you a movie theater experience.Delivery was terrible. I was supposed to get delivery to inside my house, have the TV unboxed and set up to see if it worked. The delivery person just got it off the truck , had me sign the delivery receipt and started to leave. When I informed him that he was supposed to deliver it to inside the house he seemed stunned. I had to show him what Amazon said was included with delivery so he at least helped me carry it inside. He didn’t even wait around to make sure it was not damaged. I purchased a different 86 inch LG TV from Best Buy a few months earlier and they delivered it the way it should have been. Not suggesting you buy from Best Buy, but considering how many people have complained about delivery from Amazon …..Overall I am very happy with this TV. Time will tell if it lasts.
11 people found this helpful
M. Brown –
5.0 out of 5 stars
Nice TV
This TV was easy to set up by myself. The picture is crisp and the color and tone are just right. I’m used to the Apple TV remote and this one is similar, so it works just fine for me. I added a Bose soundbar to go with it, and the sound is wonderful. This my first smart TV and I am enjoying all the options. I’ve only had it for a few days and so far it’s a good purchase.
One person found this helpful
G. Lockard –
4.0 out of 5 stars
Great for watching streaming news; fine for movies/TV series on Amazon Prime if adjusted properly
(Because some people don’t read all the way though long reviews, I’m editing my original review of the 43″ Samsung AU8000 that I ordered from Amazon. Please read the manual!)For a quick bottom line, the picture can be superb. The Handmaiden, a superb S. Korean thriller that’s in 4K Ultra HD – had superb color and clarity after the settings were adjusted. (more later)Initially, while I got good to excellent images on broadcast streaming news channels (ABC, CBS and NBC), some Amazon Prime movies lacked sufficient brightness in dark scenes, regardless of Brightness and Contrast settings. (Goliath was particularly dark.) The Samsung rep I contacted suggested using the Dynamic setting. However, this isn’t an accurate setting in test reports, and while brighter than the other modes, actually produces less detail than Filmmaker or Movie mode. And on my Samsung sample, there was some backlighting bleed, particularly in corners, with brightness turned to the max. setting.Under Picture/Expert Settings, I had the best results not by turning up Brightness and Clarity to the maximum settings (I keep both between 25 and 35, and sometimes bump Color up from 25 to 30-35; Sharpness remains at 0), but by making adjustments to: Gamma, and Shadow Detail. (Gamma adjusts the mid-range brightness of the picture, and Shadow Detail adjusts the brightness of dark images.) I experimented with each one separately, and in combination with the other. Voila! Moving each from 0 to 1 or 2, depending on the movie or program (Gamma has 3 settings when watching UHD/HDR; Shadow Detail has five) allowed me to see the images in dark scenes of Goliath and Bosch much more clearly. Again, this was with the Brightness control set in a more moderate range of 25-35, rather than at the maximum of 50. That meant there was less back lighting bleeding through on dark fields, and it increases the life of the TV. On “regular” programming, this isn’t necessary; the TV was bright enough with all the settings at the mid-point, and with the picture set on Movie mode, which seems to give the most accurate image, while preserving detail. (Filmmaker mode was a bit darker.)I gave the TV a rating of 4, but on some programming, I’d give it a 4 1/2…possibly even a 5. (The Handmaiden detail and color were fantastic!) For the price, the AU8000, when adjusted properly, is a good deal..an excellent deal, in fact. Everything has worked as expected, though I’ve admittedly had it set up for just a month. As I add apps for streaming services, and maybe an antenna for local programming, I think I’ll enjoy it even more. Highly recommended, but read the manual, and experiment with the settings.
11 people found this helpful
Pavlo Mukosieiev –
5.0 out of 5 stars
Color rendering and size
The size of the TV fits perfectly in my living room. Two people are required for installation, as due to the size and weight, care must be taken. The color and picture are wonderful. Setup and connection are quite convenient and do not require special knowledge and effort. A direct connection to the Internet allows you to get to a large number of video channels. However, on some channels, with a quick change of plans, artifacts appear. Everything is fine on other channels, so this may be due to the speed of downloading content or for some reason unambiguously not related to the TV itself. The control panel is convenient, the adjustments are smooth. I liked the TV. I recommend as good quality for the right price!
MartinMartin –
5.0 out of 5 stars
Overall 7/10
I’ll be honest this TV isn’t worth the price. The graphics are about 8/10 it’s good but it’s not great. I recently saw a Vizio at Best Buy not so long ago for a way cheaper price with the same quality. Therefore was heartbroken when I found out I paid a lot more. The tv is pretty nice looking well not much to judge about when pretty much all TV’s look the same lolIssue: When I’m playing video games there are times where the screen suddenly turns black as if it’s off, yet you still hear the sound of the game and person on the mic. I try pressing random buttons to see if it restarts but it doesn’t. I’m forced to turn off the tv and then turn it back on which will take you back to the beginning of the main menu of the tv. I lose at least 20 seconds of online gaming. If you play online games you’ll understand how dreadful that isIssue #2: It’s so slow! It freezes every time I turn on the tv, try to scroll through the apps, raise the volume or mess with the settings. Even after we changed our whole wifi system thinking that would be the issue. & no I’ve only downloaded three apps which I’m pretty sure everyone installs as well.Issue #3. The controller is so sensitive and cheap. It looks so plain and honestly sometimes doesn’t react on time. You have to literally point the tv straight into the screen. And yes I’ve changed batteries already.Issue 4: at night when you’re in the dark watching tv. You can see on each of the tv corners. How those curves get much brighter then the center of the screen. I’m guessing that’s where the brightness comes from, from the corners. After a while it gets really annoying and disturbs the image. Overall 7/10 I’m pretty upset and I love this brand.
12 people found this helpful
Allison Bojkovsky –
1.0 out of 5 stars
Sent a giant rug, not the t.v I ordered.
Bought this t.v. three times, and still screwed over. I ordered the 50’ and it arrived very late, over a week late, plugged it in, the screen has no picture…no visible damage but no picture. Process a replacement order and paid a neighbor to help me get it to UPS store as I don’t drive as I’m physically disabled plus I live three stories up and the tv is too heavy and bulky to manage three flights on my own. Shove it in an Uber drive to UPS and back so paid $30 to have it taken to return. Got tracking info on my replacement and it took twice as long to get as it took mine to return to them.I patiently wait for the tv, it’s the only one I purchased and going on 3 weeks of original order when I’m watching on my tracking app my driver is 10 stops away, 2stops away. Here! Yeah. I give it a few minutes to go to the communal mailroom for my t.v.finally it’s here, I’ll have a tv and I’m excited despite all going wrong it’s over…but no. It gets worse.I get to the mailroom right after my Alexa informed me my package has arrived. I go down the three floors and around the corner to the lockers where packages that won’t fit in your mailbox go where I live knowing it won’t fit in a locker it’ll be in the large box open area abs no t.v? What’s going on here. The management office processes your deliveries that go here as you’re given a code via text that you enter to unlock one of the lockers which holds your item(s) and go on your own way. So I ask the office if they stashed a tv, they say that rug came for you no tv though…rug, wait what? I live in a studio apartment under 400sqft. I have one 2×3 that fits here and it looks huge. I’m trying to process how the heck Amazon missed a 50” tv for a 12×12 giant ass rug? How does this happen Amazon. SKU’s similar? A different tv maybe but a f’n ballroom size rug, how many people neglected to do their job for this to have happened.Now here’s the problem, I can’t leave the rug there. You must remove your packages in communal areas immediately and if stollen, they aren’t responsible, I am. I have to drag this monster and shove it in the elevator, drag it (I’m 105lbs 5’7 ) over an entire block to my door and try and navigate it without damaging anything when it’s bigger than my whole apartment. I can’t do UPS pickup here either so I have to get an Uber and pay $28 to return this nightmare tv Amazon fiasco on my dime. I don’t have a plethora of them I’m sure you figured by now. Being petty but I don’t have a printer either so I had to pay a dollar too to print the label…again this is Amazons mistake you guys. I’m just on the hook for $527 here if this rug isn’t back to them right away. So second trip to UPS returns store now, no tv still I’m prime but it’s taking unusually long to get to me I figured the rug would too to get to them as well but get a notification they are just processing my returned broken tv I sent back two weeks prior so I’m being charged for the tv sent as replacement for rug till rug in.Well rug got there over three weeks ago and I’m still waiting on my $527…and who’s paying me back for expenses I incurred for their not doing their job properly…not them of course. Nope.Wish I could say it got better but the new replacement tv is jacked up too by shutting off randomly and the remote or tpv (both) don’t communicate but half the time. It’s not batteries, I replaced those but the thing only responds to remote after pressing command button and waiting, toggling 20 seconds to reply to command…always dropping internet, I’ve seen the “We’re Sorry, something must have gone wrong image with puss and boots more than any show I’ve tried to stream on this tv yet all my other devices have no lag or connection issues. I owned the identical in 43” and it worked just fine but I liked it so much when I moved I purchased that model as I thought I knew it was good..not the case here. . Also this particular dud won’t pair Amazon Echo Studio sound …come on now. I had to pay twice for this crappy ass tv and go through all that b.s. for this and still waiting for my over $500 return people of Amazon! and you haven’t even refunded me yet in three weeks after I followed all your directions as you required me to for your problem in first place, your faulty products, your love literally traumatized me in fear of trying to return this dud of a tv but must be asking too much for a working one.I want my refund processed asap guys and you to finally take care of getting me a proper, new in box, working tv as I ordered. Okay, I think that’s the least you can do.
63 people found this helpful
DrStrangeSpock –
5.0 out of 5 stars
Great TV good price. Has dual Bluetooth output for Headphones.
I am finding many,many features to adjust and turn on or off to control every day. The speakers are OK for normal sound and an EQ can be enabled. I bought 2 Bluetooth 5.0 headsets from SoundCore and noticed some inputs had that Bluetooth sound sync mismatch showing lips moving too late or early. I read about AptX LL (low latency) enabled TV and Headsets required for Video use with syncing sound with video. The sync off because I FF or RW streaming bit too much …with non AptX phones I feared I had to buy 2 new headphones but it went away by it self. HDMI input #2 has the advanced type HDMI plug. I used that for my Xfinity Arris 4K cable box with a DVR HDrive or SSD. You need the small new XG1v4 DVR/cable box to output 4K to TV from them or they can send the tiny non-DVR one to go with normal HD box that does cloud only 4K. The only problem is the XG1v4 4K DVR cannot be controlled by the small Universal Remote provided currently. I tried the 20 attempts many times and even chose Arris as the manufacturer and the model #AX014ANM and the XG1v4 name and nothing works yet like on the other Xfinity boxes I had for a while. It says make sure your cable box is set for IR infrared to work but the cable box is fixed RF radio frequency only not dual type. Too bad the Remote is not dual output. Have to have 2 remotes. Vastly better than my old 2016 Sharp 55″.
34 people found this helpful
Greg_amazon_fan –
5.0 out of 5 stars
Love these TVs
I first bought this model in a 50 inch. We were so happy with it we then bought in a 75 inch for our living room. Extremely happy with both and highly recommend this model Samsung TV!!!
CandaceCandace –
3.0 out of 5 stars
Didn’t last long……
Well, we bought this tv November 2021. It was awesome. Beautiful picture. Nice simple features. Easy to operate. It seemed to run a bit warmer than other tvs, but not super warm. It was just something we noticed. Then…..about 8 months ago, we started noticing a faint vertical “fade” line in the center of the tv. (I tried to get a good pic) The left side of the picture was slightly darker than the right side and was really only noticable when the shows were dark (night time scenes, etc.) This issue continued to get worse. Now, we’ve noticed that there is a SUBSTANTIAL (to the touch) heat issue concentrated in the lower right corner of the tv and there is a weird whitish squiggly image along the bottom edge. And, the longer the tv is on, the darker the left side gets. As you can see, the tv still works and we don’t smell anything hot or melty. BUUUUT……..better safe than sorry. Right?! So, we are removing this tv and picking up a different one today. Oh! One more little thing……the remote is SUPER SENSITIVE, mainly the directional feature. Moving just one space over wasn’t an option on many occassions. It was an irritation. Ok….I think that’s all……
JustaGurl –
5.0 out of 5 stars
Lasted 13 months…
I bought a Samsung TV in 2009 and it still works today. Unfortunately this TV lasted only 13 months before developing several issues. Initially I was blown away by the picture. It was unbelievably colorful and crisp and just a huge improvement from 1080p. I’m old school so all the things I could do with it were amazing as well. I have one of the first apple tv’s and paid a few bucks for it but this tv has it built right into it which amazes me. I don’t have home internet so I really didn’t even use most of the bells and whistles on this TV but using my Hotspot I was able to check some of them out. When I turned the TV on the startup image alone was absolutely amazing and everything else followed suit but now here I sit watching you tube videos trying to decide if I even wanna bother fixing it. My old Samsung had an issue with the main board that cost me around $60 to fix and it was well worth it considering I paid somewhere around $2000 for the TV. This one was considerably cheaper and I’m just not sure I want to be bothered. I guess I most likely will end up trying to fix it though because I can’t afford another TV.So here’s what happened. I noticed black horizontal lines near the bottom of the screen. Than a few weeks later when I tried to turn the TV on I had trouble getting it to power on. When I did there were black inky looking spots on the screen. From there it got harder and harder to get it powered on and sometimes that black inky look would go across the entire screen. The picture quality has suffered overall when it does work. At this point those are all intermittent issues besides the horizontal lines which are constant. So yes the TV is usable for the most part but since I doubt it’ll fix itself I guess I’m left forking out the money and time it’ll take to fix this thing and it’s disappointing at best.So it’s a tough call for me as to whether I would recommend this TV or not. The picture was great, it has some nice features, it’s extremely lightweight and compact compared to earlier models which explains why people aren’t afraid to mount them on their wall or ceiling, and the price would be great too if it worked like it should. Maybe I just got a bum TV and if that’s the case I’m not surprised but that’s why I guess I gotta say you get what you pay for. If you want something you can depend on your luck and your money will probably have to invest in something with a bigger price tag.Eventually I will be digging into the problem with mine and I’ll update this review with what I come up with at that point.
125 people found this helpful
Pardus Amicus –
2.0 out of 5 stars
Nothing but the hype, and not even close to the performance of “lesser” brands.
I’ve had this so-called smart flat panel a year now, after researching a month or so when a slightly smaller Insignia brand died unexpectedly after maybe two years of infrequent usage far short of its listed lifetime hours. And for LCD televisions in this price range I expected at least something from this new unit to have made it worth the purchase.It has not delivered on the promotional hype of so many supposedly unbiased review sites, in any aspect, let alone even come close to being adequate on just basic features any TV of this size should provide. I was suckered and wasted our money, with the only bonus easing the sting having been able to make five payments – although in retrospect all of the issues probably have something to do with paying in that fashion being allowed in the first place.Some highlights -* The blacks without adjustment are so dark as to be more or less unwatchable. This can be somewhat adjusted using the preset modes along with (not a stand alone setting) their respective manual slider, but in all cases has been atrocious yet even when changing the gamma dark pixels tend to “smear” while being quite grainy.* I don’t know what genius in the Samsung marketing or executive department forced the engineers to create the hard programming as coded, but in that respect this unit is beyond annoying, bordering into abusing their customers. Need to reinstall an included app; sign up for a Samsung account. Need to do X or Y, sign up for a Samsung account. Only had the unit a year but need to address some kind of computer moment; sign up for a Samsung account, even to the point today of having to go through the AmazonTV.com process of registering a device to stream Prime. Try to otherwise fix the issue of Prime cache or app maybe being corrupted; sign up for a Samsung account.* As purchased there are numerous apps you cannot delete or unload, and when trying to reorder the Home bar owners are not allowed to change the position of certain services, whether or not they ever use that app. The unit itself may at times reorder what you’ve previously changed.The unit also gets confused frequently by this “last app” feature when trying to restart the hard-coded SAMSUNG TV+ channel (some kind of horse soap opera titled Heartland, but when we first got it a holiday music video channel was the default) after being off or having been used for another source input. For example, if you haven’t watched a blue-ray in a month, the TV may decide to keep turning on the player anyways (empty of a disc, mind) every time or most times you repower the flat panel. I’ve even unplugged the player, and the TV will still often try to turn it on anyways as if it was the last used app.If Prime or a channel you do watch was used last, you cannot set it to being the enabled app on startup if it isn’t in their chosen list, period.* Infrequently over the past year, incoming phone calls of those unavailable number phishing variety by folks of Indian origin pretending to be all sorts of real services will cause the TV to think it cannot stream, and it will often lock up for a few minutes or so. Likewise, you cannot set the unit to not try to update itself in the middle of watching it, and it isn’t smart enough to maybe schedule that for later instead of when the users are partway through a rented high-def movie.* Sound, is more or less nonexistent. I’ve owned unpowered PC speakers that could equal the lower end of the volume setting. While a DVD played music disc may only require 10 or less (out of 100) on the bar programs that would blow out your eardrums on an old tube television typically require settings at least around 40, and it isn’t uncommon to bump into the 70s for movies or shows targeted towards Dolby setups. A recent rental of Maverick required a bump into the 80s and still felt kind of muted in many portions of the film, yet far too loud in others; very inconsistent overall as per usual with this unit.I haven’t decided if the TV rates a separate purchase of a sound bar able to hook up via optical cable.In sum, ignore the hype as there are no smart features or advantages to owning this “smart” television. In truth it can be watched, but not enjoyed. Whatever unit so many review sites advised about, or the countless reviews here touting features, they must all be trying to watch some other flat panel entirely.
28 people found this helpful
plug_itplug_it –
3.0 out of 5 stars
I hope you like pop-ups.
This TV has a great picture, but I can only give it three stars because of the annoying software. About 50% of the time, when I turn the TV on it immediately shuts itself off. Once turned on a 2nd time, it stays on. The other, and most annoying thing is the frequent pop-up, “Everything is organized for you.” Everything is organized for me? Everything!? That’s a whole lot! The only way to get rid of this message is to stop what I’m doing, pick up the remote, and acknowledge that Everything is organized for me. The TV organizes everything for me at least several times an evening.Give me a break. Bad TV and I would not buy it again, just because of this.I have not used the so-called “smart” features because I have a PC hooked to this device. I wanted a dumb TV, but they do not make them anymore.
Colleen L Crowden –
5.0 out of 5 stars
Beautiful picture
Easy to set up
Mr. Bikes, Books, Music, Tech, Stocks –
4.0 out of 5 stars
Great price, great quality.
Great price, great quality. Does not come with wall mount screws (of course, neither does any other TV), but the size it takes is very unusual – 8 x 12mm – short and fat (Outdoor Supply has them, Home Depot does not – in the stores anyway. The wall mount you buy may not come with the right size either.). Love the TV size – small, light, but the picture doesn’t seem tiny at all. It think Samsungs’ remotes are vastly inferior to LG’s, if that’s important to you. WHAT I HATE: the “we’re going to track everything you watch” software license. No thanks. Also, I never use smart tv features because I use AppleTV – a vastly superior and very powerful smart TV/streaming box. WORKAROUND if you never need the smart TV features: just say no or cancel the software license part, and it won’t put the apps on your Home Screen. You can get into a state where it asks you to do the license, but you can get out of it. This is a really great way to do it if you’re only going to use a streaming box and, like I do, also watch over-the-air broadcasts using an antenna. If you say yes to the license, it loads a bunch of apps on your Home Screen, and I don’t see a way to remove them – then, the only way to get to the Live-TV/Antenna input is to scroll through the UI. Minor point, but I’m going to be doing this thousands of times and want it do be simple. If you are using over-the-air/antenna: Connect your antenna first. VERY BAD: during setup, it scans all the antenna channels – and there is NO WAY that I can find to do this again once set up. So, I connected my antenna later and had to reset the entire TV – doesn’t take too long to do this, but not a nice feature. Big Picture: (pun intended): this is a great small TV for an amazing price, especially if you don’t mind being tracked and you want built-in apps/smart TV features. For people like me, there seems to be an easy workaround to use antenna and an external streaming box. So everyone should be happy!
38 people found this helpful
Ama Lady –
3.0 out of 5 stars
OK – but power cord keeps falling out.
Love picture quality. Sound not so good. For some reason louder during the day than at night. Have to turn sound way up to hear clearly. Power cord slips out of socket if you try to dust near it. When no picture, have to check back to see if cord has come unplugged.
Trent Sewell –
5.0 out of 5 stars
Great upgrade
Had a 32” Samsung flatscreen for awhile before this and the TV feels massive. Has totally transformed movie nights and connects better to the internet than my old Samsung. The frame of the TV got bent during shipping but customer relations/sales was very understanding of the situation and worked with me to find a solution.
Nicole –
4.0 out of 5 stars
Need a sound bar
Great tv beautiful picture lots of apps available only thing is sound isn’t great definitely need a sound bar.
Dave W EarleDave W Earle –
5.0 out of 5 stars
I’ve always love the Crystal UHD TV
I’ve love the Crystal UHD TV from Samsung, and this is my second one I’ve owned. The first one crapped out after only two years, but I’m not going to get all negative about that because the fact is that I would quite often leave the house, and leave the TV on for hours and hours. At the end, it would just turn itself off and on, off and on so it was impossible to use, so I just replaced it with another. I was told by a TV service person that with TV’s like this, basically I was “cheaping out”, and it was to be expected that it would crap out after a short period. I don’t call almost $500 “cheaping out”, but apparently if I’m not spending $1000’s on a TV, it’s to be expected to get crap quality. Anway, that all aside I am quite pleased with this TV. The picture quality is outstanding, and everything just pops! Navigating the various menus, and using the apps is pretty much straightforward and idiot-proof. The remote is mimimalistic, and seems to be a perfect size, not too big or too small. I do hope with all my heart that this TV will last me longer than the first one of its type I had, and I’ve taken steps to ensure that if I know I’m going to be out of the house for awhile, that I shut the TV off when I leave. Samsung is a great company, and I’ve enjoyed other products of theirs, such as soundbars. You can buy this with confidence, I belive. I hope this review is helpful to others considering this purchase.
7 people found this helpful
john –
3.0 out of 5 stars
Worst Remote and TV Buttons combo in History
First off, you can connect the remote to the cable system. But you gonna need to keep the cable remote handy as that’s the only way to change the volume. Spent hours on this. Maybe calling them and getting transferred to half a dozen people might get it done. but I haven’t had the patience to start that.2ndly if you lose that flimsy remote(very small/thin and black) than you are SOL, Cause the buttons on the TV, makes playing a Russian Chess Master seem like a piece of Cake. It makes absolutely no sense what so ever. And like the remote, it feels flimsy with some type of guard(Maybe to let people pull that piece of added plastic out of the tv instead of their hair), so if you keep jacking with it(and you have no other way to do it beside blindly fumbling, because it’s in a position under the tv where you can’t see the strangest button configuration in History (which I did as I had too look it up on the Net and all that info lets you know is to basically not to mess with it, Cause you don’t want to go there. Trust Me!!! Ive never said anything more honest.So yeah that’s where I’m at now. Looking for a horrible little remote and not even attempting to try and use the button matrix on the tv. It feels like a sadist is doing a experiment on humans just to get a kick out of it and I signed up for the course.Again, The Button configuration makes no sense and I’d rather try to solve the Hellraiser Box than try and fool with it. I’m telling you to go look it up just too be in Awe of such a thing.
One person found this helpful
April FournierApril Fournier –
5.0 out of 5 stars
Crystal clear and good color
Easy to set. Instructions were clear but weren’t needed. Gives you lots of options to watch. Connected to wifi easily and to our computer easily.
One person found this helpful
Raul S. –
5.0 out of 5 stars
Good
Good
M. WM. W –
3.0 out of 5 stars
two years later a quarter of the screen goes dark.
i returned the first one i ordered because there were splotches of color on the screen. this second tv was fine until a couple months ago when i noticed thick bands of dark color. finally last night one band of darkness went about 80% dark and now it’s difficult to see the action on the tv. going to see if I can fix it myself or end up having to throw it away.
One person found this helpful
ryan@amazonryan@amazon –
5.0 out of 5 stars
This TV has been a great purchase
I finally decided to replace my HP 42 inch plasma television that’s like 20 years old. It’s always worked good enough, so I’ve never decided to replace it.I am so glad I did. Technically, this is my first smart TV. I know, what rock did I crawl out from under lol. Anyways, I will say I did have some remorse after purchasing the TV, because I read so many bad reviews here on Amazon.Let me start by saying, as long as it arrives in tact, I don’t see how anyone could not like this television. Perhaps you could purchase one with a clearer and better picture. Perhaps you could find one that is larger or fits your space better. But I can tell you this, for the price, there is absolutely nothing wrong with this television.The picture quality is nice. The colors are vibrant. The screen is very large and the television is still relatively light. I am able to move, install, and wall hang the television by myself.The remote control is user-friendly in my opinion. The smart TV features are very easy to navigate, and now I can take full advantage of the Prime Video aspect of my Amazon Prime membership. This has been a great addition to our household, and I am very happy with the purchase.
6 people found this helpful
Russell RossRussell Ross –
5.0 out of 5 stars
Beautiful!
Using this as a monitor and TV. Picked up on my Samsung sound bar immediately. Able to connect (wireless) from my surface book 3 and see it as an external monitor in 4k. Downloaded power toys from windows and set it up with fancy zones so it looks like the equivalent of 6 separate screens and you can lay the grid out however you like. Originally ordered a 65″ curved screen but it arrived with some issues and I had to return it. Really wanted another curved screen but they were out of stock so I settled (so I thought) for the flat 65″. This thing is a third of the weight, about a quarter of the thickness, and the screen is beautiful. Actually glad the other screen had the issues or I would never have ordered this model that I like so much better. Only issue I had was that when the delivery guys opened the door on the truck, the TV was laying over on top of some other boxes in the delivery truck with none of the other items in the truck secured in any way. I was advised that it had just fell over between this stop and the last. The guys were trying to pick it up from one end and there was a very noticeable amount of flex due to the way they were trying to maneuver it. I get it, I’ve worked delivery. These guys just wanted it off their truck so they could get to the next stop. That being said, when I worked delivery, I would NEVER have let the customer see me handling something they just paid over $850 for in the manner they were. I voiced my concerns and was told, “it’s ok, if it’s damaged you can just return it”. Come on, guys. At least act like you care about the item you’re delivering.
523 people found this helpful
Roger McGuire –
5.0 out of 5 stars
Could be better
For a samsung tv I was expecting more it’s like why do you need to control everything samsung I had a roku tv it was awesome you plug in a sound bar it worked samsung it works but every time you turn it off you need to tell it to work again and if you plug in a chrome cast or roku or any media you cant just turn the tv to your hdmi channels you need to program it to work how samsung wants it then every time you want to use that you have to …nevermind it’s fine tv but has audio issues my tv even crashed the very first day works fine but sound is buggy if you use a soundbar even one from samsung
mallikarjunmallikarjun –
5.0 out of 5 stars
Great tv with all features
The media could not be loaded.
As a name brand television.. it comes with all advanced features.. this was a great buy for my family room.. has always a big buyer of samsung brand
biker-boy-2 –
4.0 out of 5 stars
Great TV – But Not So Smart In A Lot of Important Details
First of all the delivery was botched, I specifically ask for a Saturday delivery as the purchase instructions said someone had to sign for the TV. I get a notice a few days later its being sent on Friday – now what, before I could even call I get a notice UPS is delivering it on Thursday in the afternoon; move schedules all around only to get a ping from my ring door bell that it was dropped at 10AM – no signing and the its just left by the front door for everyone to see!!!!! …. TV set up was fine, – smart TV REQUIRED YOU TO REGISTER FOR SAMSUNG APPS AND GIVE A CREDIT CARD!!! – Don’t like… Also – we have been long time ROKU users and I just wanted to add that app back with my account and all my Apps and set up.. NOOOOOOO – Samsung blocks ROKU as they view it as a competitor to get $2.99 a month out of me – UGH!!!! …. Still trying to work around this or just plug my ROKU back in, but then WHY WOULD I HAVE BOUGHT A SMART TV only to bypass it – UGH number 2… Agree with other comments – instructions and operation of the remote is awful – who thought of have a black remote with buttons in black and on a slight etching in them would be useful to see…. For a high end TV – its a low end finish.
40 people found this helpful
Azzna –
3.0 out of 5 stars
It’s great until it breaks
We’ve had the tv for 3 years and month. Last night the right 1/3 of the screen just went black. We can’t fix it.The TV itself had a great picture. We used the Wifi and Samsung interface for our streaming services. It was all good. We’ve never used the Alexa feature, so I can’t tell you anything about that. But the TV didn’t last very long and reading other reviews, I guess I should be happy we got 3 years out of it since others only got 1 year.
One person found this helpful
NickHale –
4.0 out of 5 stars
Great deal for this TV
The TV is fantastic EXCEPT there is a small like 5″ x 2″ bright spot at the bottom of the screen with a darker shadow above it. I’ve opened a ticket with Samsung so more details later.Amazon offered free delivery and unboxing in the room it was going to be used in. That was super helpful. They took away the trash too.The TV picture is amazing. The remote is actually intuitive with the locations of the buttons for a rightie anyway. It connected quickly and easily. The set up was simple aside from the obligatory email connection and such but you can skip it and do the setup through the remote only.Good deal. Brand new two year old TV. Still newer than the one it replaced so score!
14 people found this helpful
Elysium –
4.0 out of 5 stars
Response time
The only issue I have with the tv is the interface response time it a little slow and laggy at time but all in all pretty good tv for the price. Also if you plan on trying the Xbox cloud gaming just don’t it’s not good
One person found this helpful
Amazon Customer –
4.0 out of 5 stars
Very nice TV
Certainly like the picture quality. Do not care for the remote control. Does not light up and buttons are hard to work with. Certainly would recommend the TV
3 people found this helpful
MelissaMelissa –
3.0 out of 5 stars
Nice tv, needs settings adjustments out of the box
So, right out of the box I was not impressed with this TV at all. As you can see in the pictures, there is some major backlight bleed. I spent a few days playing around with the settings, and for the most part I’ve been able to make it so it’s not super noticeable except if you’re trying to watch a really dark movie at night. I don’t normally watch movies at night, so I consider that an acceptable solution. I don’t know if I would be wasting my time sending this back for a new tv. As far as I’ve read online, this model of TV does have this backlight issue.Second issue I have is the sound. If you don’t have a sound bar, either budget for one or don’t get this tv. The sound is absolute garbage. It’s so bad. With a sound bar, I have no issues. As others have said, without the sound bar there is a distinct lack of base, and a very tinny sound that is just so bad it’s a deal breaker.The major positives of this tv are: price and picture quality. The picture quality on this tv is really, really good. This is replacing a 2020 model Samsung, and I was shocked at how much better the picture quality is than my TU-8000.For the casual viewer, this is an impressive tv. I was able to snag this on Black Friday for under $1,100. If I had the budget for a higher end tv, I would absolutely more for a better tv. However, no tv is going to be perfect and even the highest end models have their flaws.Overall, I am pleased with the tv. It does require some tinkering in the settings to get it to look and sound great, but for the price I’m pleased with it and am happy to have it.
2 people found this helpful
tarainga –
4.0 out of 5 stars
Arrived broken
Delivery was fine, I guess. It was a “drop and run” situation – last time we ordered a TV from Amazon delivery was via a private company that actually unpacked it and plugged it in. This was delivered by Amazon and it was left on our porch with no knock or doorbell ring.This TV Arrived with damage to the box and the back of the TV crushed. Miraculously the TV worked but we still returned because we were concerned that the the back would give out when mounted.They picked up 5 days after delivery and it was picked up 6 days ago – not sure how long it would take to get back to Amazon to credit my card. We are still waiting as it says return started but there is no confirmation of pickup or any easy way to track it online since it’s a private 3rd party company which is concerning. That experience will determine if we order a replacement via Amazon or Costco.The picture was good, set up easy through Samsung app that we had to download. The remote is weird/wonky and the interface is kind of clunky. I don’t love that. Though to use remote to get back to channel guide/source. But if you are familiar with newer Samsung products it will probably come naturally to you. We just found it not very intuitive.
37 people found this helpful
LM –
4.0 out of 5 stars
Nice tv
It’s a nice tv. Samsung is the way to go for me. Clear picture and great value
Pat Hill –
4.0 out of 5 stars
Very good TV.
Picture quality is excellant and I love the extra Samsung channels over the Internet which include many network news channels. Also the 3 HDMI ports are very handy. I had to use a HDMI splitter with my previous 2 port model. I do not like the new type remote. I don’t care about talking to my remote. The old remote is much simpler and much better. Fortunately, I can still use my old remote on the new TV. The other negative is the slow movement from channel to channel. It is so slow I often push it again thinking it is not going to move.
2 people found this helpful
Cimingmao Lor –
5.0 out of 5 stars
Amazing TV
The SAMSUNG 75-Inch Class Crystal UHD AU8000 Series TV is a fantastic option for anyone in the market for a large, high-quality television. This 4K UHD TV is equipped with a Crystal Processor 4K, which ensures that the images are clear, sharp, and vibrant, with excellent color accuracy and contrast.One of the standout features of this TV is its impressive 75-inch display, which provides an immersive viewing experience that is hard to match. The TV’s slim and sleek design also adds to the overall appeal of the set, making it an attractive addition to any living space.The AU8000 Series TV supports HDR, allowing you to enjoy an even greater level of detail in both light and dark scenes. The TV also features a range of smart features, including built-in Wi-Fi and support for popular streaming services like Netflix, Amazon Prime Video, and Hulu.One of the best things about the Samsung AU8000 Series TV is how easy it is to set up and use. The TV’s intuitive interface makes navigating menus and adjusting settings a breeze, while the included remote control is both comfortable and user-friendly.Overall, the Samsung 75-Inch Class Crystal UHD AU8000 Series TV is an excellent choice for anyone who wants a high-quality, large-screen TV with a range of smart features. With its impressive image quality, intuitive interface, and sleek design, it’s a great investment for anyone who loves movies, sports, or gaming.
15 people found this helpful
jetcityjewel –
1.0 out of 5 stars
Slow won’t do full screen and more AVOID
Avoid. Replaced our 9 year old broken 60 inch Samsung with this 65 inch and despite doing what we were told to do under settings turning full screen to “on” instead of “auto” most of the shows we want to stream end up cropped, which didn’t happen on our old Samsung. So now most shows are 50 inch and squished despite buying a tv that is 5 inches bigger than our old one. Great. It would be swell if this came with a manual having to rely on the really annoying voice to walk you through set up or the online manual is cumbersome – you end up on YouTube instead. We quickly googled how to turn that really terrible voice off. Despite having a fast internet connection, it’s very slow to load anything and glitches often. No warning your remote is low on battery so you spend a lot of time trying to figure out why the tv will turn on but won’t work. And the remote isn’t that intuitive to use either. Using a firestick isn’t that easy since you can’t plug it into the Xbox like we did with our old Samsung so spent a lot of time trying to figure out why it wouldn’t recognize it so just plugged it into the tv instead but it is hard to get to. Picture quality is fine when it works. Going through returning this will not be fun. Our old Samsung was great and hard to believe after 9 years they did the opposite of improving it and could make something so awful.Update: now the sound won’t play at all and after doing all the troubleshooting and even giving Samsung remote help access to the TV they still couldn’t get the sound to play. No it wasn’t on mute. Short of having to reset everything, which means any apps that have been downloaded would have to be downloaded again or any apps we’ve logged into we’d be logged out of and have to relog into again along with resetting settings to preferred settings all over again. And that’s a unlikely to fix the issue I don’t know why it would. And even if it did, how many times do you want to have to do something like that just to hear your tv?Update two: had a night’s rest and the sound worked in the morning. Called Samsung support and they were stumped as to why. I noticed when attempting to find the button on the tv that allows you to control channel volume etc. that the tv was hot – likely from a few hours of gaming or just being on. It was allowed to cool over night and then worked. This is just a hypothesis but all other troubleshooting didn’t work. Not something I feel like dealing with. AVOID.Update three: audio cut out again and couldn’t turn up the volume using the remote or the tv. Called and turns out the a “cold reboot” is necessary if you switch ports (xbox, firestick, live samsung tv/smart hub.) After awhile if you switch sources a lot throughout the day the audio will “time out.” It’s a flaw since how many people using game devices and things like roku or firestick etc? They need to fix this with a software fix or something what a pain. You have to press the power button for 10 seconds to do a cold reboot when turning the tv on.Update: decided to go for a replacement instead of a return. And while so far so good this one isn’t having sound issues and they did get rid of the annoying autovoice, it is so slow to load channels for the samsung tv plus app. It often just doesn’t work and don’t even think about changing channels easily. And it did have a brief color issue where everything had a pink hue during a marvel movie in disney plus. If we have any issues we’ll have to go through the inconvenience again of taking it off the wall and getting something else. They were willing to send someone out to fix because it is still under warranty but they did want to charge us to get it down off of the wall.
55 people found this helpful
Wayne N –
3.0 out of 5 stars
Not what I expected
Smart features would only work if they were completely compatible. I have 3 tablets and other laptops that are on Android this is on it’s own Tizen platforms.Now I know people are going to say just use the Google apps not all those apps will work with every Android. If you have older laptops, tablets, smart devices around the house you will have trouble with the remote pairing.The remote control is a waste Soo small, but the big headache is the TV and remote and how they “don’t” work together , if you are in one setting and want to just go home, guess what it’s not allowed you have to back out of each setting by using the back button you can’t just hit home. This is the new Tizen system, go with the Android it’s used a heck of a lot more pairs easily with your electronics.In a last try to get this unit to operate with my other equipment a call was made to Samsung, they were completely understanding and we tried together to find different apps on Google that allows my other equipment to pair for 75 minutes it was a no hitter. The end result update or buy new electronics that have the correct versions. Also look at the apps on Google play for the Samsung TV, you think you have the right one you won’t, not even Samsung could without switching me to different departments twice.In all fairness the picture quality is awesome, But I will Not accept all the other things I have mentioned here.This will be returned I will only buy a Android system.I didn’t take all this time to bash Samsung this my experience with the Tizen os , the factory can’t help me, it is what it is.You have been warned.
6 people found this helpful
JAW –
3.0 out of 5 stars
Remote
The TV is great!! The remote is HORRIBLE!! The design… every time I go to adjust the volume, it mutes. The button is to be pushed fwd or backwards, but in doing so, you have to do it just right. Any push on the button as you do so mutes it.The up/down, left/right control is all on one circle. Again, be sure to press exactly in the center of the hemispher. Otherwise instead of fast forwarding you could end up on a completely different screen.I’ve had my TV about a year and half. I’ve had to buy a new one a few times. Each time not only must I be sure to push in the exact spot to do what I want, but have to use extra pressure to do so.If you buy this TV, which has been great, be sure to get a different remote.
michellemichelle –
4.0 out of 5 stars
another great tv but packaging was horrible
Samsung makes great tv’s. this is a nice tv for the price but the box had obviously been broken into by a mouse as it had mouse turds and dog food in it. how this could happen i have no idea because the box wasn’t torn or anything. so the box must have been sitting around open for some time before they shipped it.
Kimberly Bohle –
4.0 out of 5 stars
Good Entry-Level Samsung TV
I have been purchasing Samsung TV’s since 2003. Their picture and sound have always been far superior to other brands. I purchased this TV for a guest bedroom. I wanted to stay with Samsung, but didn’t want to spend alot of money as this TV as it wouldn’t be used too much. The TV is good for the price, you probably won’t find one better at this price point. Picture quality and tone are on the dark/dull side. You’ll have to manually adjust display to see any darker filmed programming. Remote took some time to get used to (features, profile and buttons were odd-feeling at first) and the battery compartment lid slides off very easily.
6 people found this helpful
Valerie J Peltz –
4.0 out of 5 stars
Quality for the price.
The delivery from the Amazon Professional Delivery Service was excellent. They even offered to take the Box with them, I always like to be asked or given the option. The picture quality is very good at 60Hz refresh rate. Some of the specs you may not notice or see about the TV.Wi-Fi 5 means 802.11ac technologyBluetooth: BT4.2Adaptive Sound featureAuto Power Off4K60Hz Refresh Rate.Has Digital Audio Out2 USB3 HDMI1 Ethernet (LAN)As with most TV’s this thin, TV speakers can only do so much. Sound quality is a little “Tinny”. I have mine connected using Optical Audio to my Denon Receiver. With its Bluetooth capability, a Sound Bar will be an excellent add on for you.Can’t find versions of the USB, HDMI, Ethernet (LAN) CAT versions, even on Samsung Website. Maybe at a Tech Support Site you can find out. So, I’m guessing it will be 2020 available types. TV manufactured in 2021. Overall, I’m quite satisfied with my purchase. As with any electronics or anything you purchase and have shipped, you will always have the risk of damage. So never hold that against a Manufacturer. Never had an issue with returns thru Amazon.
3 people found this helpful
G. Clough –
5.0 out of 5 stars
For An Entry Level Samsun 4K Crystal UHD, It’s Pretty Awesome To Say The Least
I can’t say enough about this SAMSUNG 43-Inch Class Crystal 4K UHD AU8000 Series. The colors are vivid. The smart features are more than what I would have expected it would have. The TV comes with the Samsung TV Plus App which has Live TV, On Demand Movies, News, H&G, Crime, etc…. and the list goes on with over 200+ free channels. All you need for this is a router with either a network cable and or Wireless 2.4g or 5g. It comes with 3 HDMI ports and 2 USB ports. A 5v & 1v No matter what you connect to the tv, the Smart Remote learns the function whether a Blu-Ray, Firestick or Surround Sound Receiver. I upgraded my remote to the solar remote and don’t have to worry about batteries anymore. I’ve got HBO-Max, Showtime Go. Starz, VUDU, Amazon Prime, Paramount and the list goes on with enough room for several more apps and 1.7Gb’s of space left. One of the features I really like is being able to access the portable WD-5T wirelessly. I have it hooked up to the router via USB where I have 100’s of movies stored. For a entry level television priced at under $400.00, it has a high end look & feel. It can be bought right now for under $350.00 here at Amazon.
38 people found this helpful
Wally Banks –
3.0 out of 5 stars
Remote is constantly dieing..
I am suprised by the quality of this TV. The picture is amazing, the sound is really good but thats were the positive review stops.The tv is freezing daily. I have to unplug the tv and plug it back in sometimes.THE REMOTE IS TRASH.I have had the tv since May and I have already swapped batteries on the remote at least 25 times (No lie).Today I replaced the batteries again and even with new batteries the remote already died.It is frustrating I have never had to swap batteries in a remote like this.
David –
5.0 out of 5 stars
Solid TV for a small-to-medium sized living room
Solid TV. It took me weeks of research to decide on a TV and I ultimately chose this one. I have had it for over a year now and am still satisfied with it. The only downside is the mediocre sound quality but virtually no TV in existence has good sound quality because of the back-facing speakers. I plane on getting a soundbar and subwoofer eventually to correct this. I would still recommend this TV, though.
MichaelAmazon –
1.0 out of 5 stars
The system volume is low at its highest setting
You have to set the volume on 100 to get to listen at a comfortable level. What really gets to me is that the voice assistant is louder than the TV so I know that the TV is capable of producing a sound that is good and loud enough. I hooked up Blue Tooth ear phones and it is the same story – volume too low. I’m thinking of return this TV. My daughter say that this TV sound is really low when set at 100. What a shame. Good TV picture but hard to setup and bad sound.This TV has a minimalist remote. No number buttons to enter Channel numbers. The volume up/down and channel buttons are hard to get used to. If you push forward on the button the volume goes up but when I do that I can’t help but push in on the button at the same time, that mutes/unmutes the TV. This makes it a chore just to change the volume on your TV. As far as I can see there is no info button on the remote or on the TV. I can’t see information about the channel or program I am watching, like the channel number, a synopsis of the program, or whether is is a repeat or new show. Netflix, Amazon Prime and Samsung TV Plus have buttons on the remote but that is not necessary. These buttons will probably be useless by the time the TV is old. Better to have a selection on screen than to have a dedicated hardware button on the remote. Another thing is the house button in the center of the remote, to a screen strip of icons where you can select Netflix, Amazon Prime, YouTube and YouTube TV and several others, YouTube TV was on that strip but after I used it a couple of times it disappeared. I thought Smart TVs were supposed to help make it better not worse.If you can find settings on the screen of this TV, with practice, that it takes 16 button pushes to connect a Bluetooth device to this TV, I have to do this several times a day, very annoying. But I have to listen through Bluetooth to make it a comfortable listening experience, The speaker system is not so good on this TV.P. S. I am trying to :”cut the cord ” from Comcast and migrate to YouTube TV. It is a nightmare. This TV makes it hard to access the YouTube TV app.I am trying to get my Alexa to change my Samsung TV to the MSNBC channel. On my TV screen it sasys that I need to find the Service Provider. Then it leaves me with a choice to Reset all the channels or go away, Alexa sometimes tells me I need to link my Samsung account to Alexa. Alexa says she sent a card to my alexa app but I don;tsee a card.What kind a card is it? I just got off the phone with Samsung. After waiting for a tech for ½ hour, I had 1 problem and 3 questions I got the answer to the problem, the tv doesn’t work that way. One of the questions about the TV was answered. Then she hung up the phone, Very poor service from Samsung.
19 people found this helpful
Robert K. Duke –
5.0 out of 5 stars
Easy to use and looks great.
Great Christmas gift for my son.
Mike C. –
4.0 out of 5 stars
Nice TV for the price.
I got this on sale for a good price and so far it’s been a nice TV, but it’s only been a couple of months. I should write another review in a couple of years and if it makes it that long. I’ll give it a five star rating. With this disposable generation and it’s companies I’ll keep my fingers crossed, but I won’t hold my breath.
80s Joe –
2.0 out of 5 stars
If you get a dud, look out
Granted, every product has a dud or two. Maybe I was unlucky enough to get one. Here’s my story so far – initially, after set up, everything was fine for about 2 months. Then, my TV would not turn back on one night. I messed with it for quite a while and finally got it back on. But it was like it was a new TV and I had to set it up again (and for some reason instead of recognizing Dish it just called it “cable box”. Then the remote slowly stopped working. I downloaded an app called Smart Things and for maybe a month that was the only thing that would control the TV. That little button under the logo also didn’t work (it’s supposed to manually turn it on/off – you know, these new TVs are so slim that you no longer can control it from the side). Then that app stopped working so it was just always on in one single input. Also, when you contact Samsung CS, grab a snack cause it’ll be about 2 hours per chat (I’m on my 9th chat and counting with them). So since the TV was under warranty, they contracted out to another company in my state (who I found out services 4 states) and a guy came over and put in a new main board then left (note they will NOT help you re-mount the darn thing). Then once I got a buddy to help me re-mount it and turned it on again, I got this weird pop up message about formatting this and that. After another chat or 2 with Samsung CS, someone from corporate called me – turned out my tech did not program said main board. With his help, after entering many codes the pop up went away. Then, I noticed that I could not download any apps due to a message of “smart hub being updated, please try again later”. I also have a weird thing happen when I turn it on, it goes away from Dish to just static and an input of “Live TV” that I have to go into the menu and change back to “Cable Box” – aka Dish. To the date of this review, Samsung CS can’t figure out why I can’t add in an app and maybe or maybe not another tech will come out. It’s such a shame, as my original Septre TV’s picture went out after 3 years and I got a Samsung to make sure I got a TV that was repudiable and would have no issues. Sigh…
One person found this helpful
SadieSadie –
4.0 out of 5 stars
Our First Smart TV
This is our first smart TV ever. Overall, we are pleased with the accessibility and features. We regularly watch Hulu LiveTV, Netflix, HBO Max, and Amazon Prime Video. I wish there was shortcuts on the remote for all these streaming apps, but I understand it’s probably not feasible due to ownership, licensing, and the ever-changing streaming environments. The wall mount we used already came with our house, so I cannot comment on brands or compatibility – I just can say that it worked! And we did NOT need to buy a new wall mount.My only CON to this TV is the sound quality. And maybe that’s because it’s mounted to the wall? The sound does NOT seem to project outwards into the living very well. However, you can hear every commercial word-for-word on the other side of the wall in the bathroom. We have to keep the audio turned up fairly high to hear what is being said on TV. This could be enhanced with a sound bar, but that’s an added piece of equipment that shouldn’t be necessary.
21 people found this helpful
Meg GaekleMeg Gaekle –
5.0 out of 5 stars
Crisp Clear Picture
I bought a refurbished 50- inch 2021 Samsung. Well-packaged. I love the picture quality. Great product!
MickeyL –
4.0 out of 5 stars
It’s OK for What It Is
I had a 75″ Vizio before this that we loved. But, we moved into a house that had a built-in for a 65″. Not expecting to buy a new TV, researched and came up with this for the price. The picture is good, not great. The sound is ok, def not great. The TV’s remote is sincerely lacking. It fills the void. I’ve never been a Samsung fan mainly due to issues with household appliances. I can now add TV’s to the list. It’s just not a great TV ….
Zain –
3.0 out of 5 stars
The picture is nice but the software is awful, choose something else
The software sucks. Its slow, buggy, doesn’t work with google home. The remote sucks too, its super slim so it gets lost in the couch often. There’s no good phone app for phone control of the tv. No chrome cast built in.
One person found this helpful
Blake –
3.0 out of 5 stars
I wouldn’t buy another Samsung TV after this one.
We picked this up on sale when our other TV went out. If nothing else, I learned I’m not a fan of Samsung TVs. It has lag issues in the menus, fresh out the box, even without installing new streaming apps to it. It’s disheartening to fork over hundreds of dollars to watch a TV struggle to keep up with remote inputs and moving around the UI. The back of the remote itself easily comes loose, ends up needing tape, and is awkward to put back on. Spend a couple hundred more and get something more worth it.
One person found this helpful
Jason –
3.0 out of 5 stars
Nice TV, good value, constantly disconnects from WiFi
I like Samsung smart TVs and this is my fourth one. It’s a good value for a nice 43” class TV. I like the Samsung smart TV interface and I really like the free Samsung Tv Plus channels.My other 3 Samsung smart TVs are great and have been issue free for the 2-3 years that I’ve had them. This TV constantly disconnects from WiFi though, and I can’t figure out why. Running the troubleshooter gets it to re-connect, but it happens several times per week. I’m getting annoyed by how often this TV disconnects from the network. Signal strength is great, and i have 2 other Samsung smart TVs on this same network, in similar locations, with the same signal strength and the other TVs don’t have this issue. I don’t know how to fix the issue of it constantly dropping the network, so I’m just living with it, but it’s annoying. If it wasn’t for the dropped newwork issue, it’d be a 5 star tv.
Deborah F. –
5.0 out of 5 stars
VERY satisfied customer
I love this TV and this brand!! It has been wonderful with an amazing picture and added features. I would recommend this product to everyone!!!! Amazon ROCKS!!!!! Also don’t understand the need for further information in box above .
Amazon Customer –
4.0 out of 5 stars
Sound/picture quality are fine, but it loses Wifi signal very easily/frequently
I have two of these TVs and use them exclusively over the wi-fi (e.g., for HBO or NetFlix). They lose the wi-fi signal quite frequently, even for the TV that is situated in the same room as the router. As a result, I have to wait through wi-fi testing regularly. Apart from this small annoyance, the TVs work reliably after being used every other day for over a year. Sound quality and picture quality are fine and the remote is easy to operate. I don’t use any ‘smart features’ on the TV so I can’t comment on them. Overall, it’s good value for money.
7 people found this helpful