From the brand
- Z GRILLS is a professional grill manufacturer with over 30 years of experience. US-based brand and has quickly become one of the most popular brands.
- We utilize vast grill manufacturing experience to ensure delicious wood-fired results. Our goal is to make high-quality pellet grills accessible to all. Reach more and more people to enable them to enjoy a truly unique grilling experience and incredible wood-fired taste at a highly affordable price.
Grilling Accessories
ensnipe –
4.0 out of 5 stars
Great Grill
After getting the grill, assembly was a bit tough with the legs, but after that the rest was easy, using the grill is very easy, hold temp well, we clean ours everytime we use it, One piece of advice is to cover the heat plate with heavy duty foil and but the bucket liners
2 people found this helpful
MTMT –
5.0 out of 5 stars
Love this pellet grill
This is definitely an upgrade over the charcoal smoker I have been using. There was a very small dent in the top lid of the grill, but otherwise everything arrived packed well and it only took me (one person) about 1.5 hours to put together. Directions were accurate and easy to follow. I have since smoked two briskets, two pork butts, salmon filets, whole trout and snapper. Each time getting better. The internal temperature indicator can be off by up to 50-75 degrees however.
One person found this helpful
PMO –
5.0 out of 5 stars
Customer service
Hinge pin at upper left hand corner of door does not function as required and the door will nor mount. Have e-mailed them several times to remedy this problem and have supplied them with info they (Karen) required but cannot get a response. Their Customer Service leaves a lot to be desired.UPDATE:Z-Grills came through, after much consternation. I finally received a new door for my ZPG700D. Just wasn’t communicating with the correct individual it seems. These grills are really a superior product and we are enjoying ours. Be even nicer now, with a door that works. Thank you for remediating this problem. I can now highly recommend this grill.
4 people found this helpful
Badgerfan73 –
5.0 out of 5 stars
This company makes customers happy!
I originally gave them a 1 star review due to an error in advertising. They have since corrected the issue so I will change my review in kind. I received this grill and the chamber is damaged. I contacted customer service and they are great. They’re sending me a new chamber. I used it once with the damaged chamber and the only issue I ran into was the smoke flavor of the meat. Most of the smoke was escaping out of the damaged spot. Otherwise it was a very good cook. I am very satisfied with the grill so far. I have to give 5 stars for customer service alone!
11 people found this helpful
Isa G –
5.0 out of 5 stars
Great Smoker & Looks Expensive!!
This smoker is better than the top named brands and it’s half the price! Amazing customer service and they responded back to me immediately when I had a question regarding the tracking.
A –
5.0 out of 5 stars
Awesome!
Excellent product…No complaints!
GLEN –
5.0 out of 5 stars
Well done!
I’ve had this smoker/grill for awhile now and it continues to be awesome. I grill and smoke through out the year in upstate NY where winters chill can be challenging. I purchased the insulated blanket which is a game changer for me. Anyone looking into this grill will not be disappointed. Get the grill, get the blanket, Game On!!
One person found this helpful
Amber JohnsonAmber Johnson –
5.0 out of 5 stars
Stay away from new PID controller.
Great looking smoker, easy assembly, BUT….Will not hold temperature!! Smoke setting will go up to 240 degrees, lowest I could get it was around 215 degrees. Contacted ZGrills who sent me a new PID controller and had the same outcome. Go with the older controller style and not the new PID style. ZGrills was in contact with me throughout this issue, until the new PID did not work, now crickets……500.00 for a smoker that I can’t smoke with, pretty disappointed.
10 people found this helpful
Joshua Fulkerson –
5.0 out of 5 stars
High quality, Electric Pellet Smoker!
We ABSOLUTELY LOVE this electric pellet smoker. Rated 2021’s second best smoker, it has stood up to it’s ranking. The built in temperature gauges have been a life saver and I love how it does not billow smoke like a wood fire smoker. We can actually use this in the garage on a rainy day! It was a tad difficult to assemble as far as the legs go but easy as pie after that! Would definitely purchase again!!
One person found this helpful
Dean Hodges –
5.0 out of 5 stars
Great product for a great price!
The smoker/grill is very well constructed and was easy to assemble. It is super easy to cook with. The remote sensors connect via Bluetooth to my phone making temperature monitoring simple. Sometimes the temperature overshoots the setting by quite a bit, but then settles down. Some instructions on use of the smoker with tips would be helpful for first time users. Overall very pleased! Addition of a removable shelf at the end of the smoker would be very helpful (like PitBoss smoker)
One person found this helpful
Don –
4.0 out of 5 stars
Assembly of the fire pit and legs very difficult
The fitment of the supplied assembly screws and bolts are pitiful!! Especially the short screw head bolts to attach the legs to the main barrel. Honestly, I am pretty handy with repair work & building items. But this was excruciating and frustrating trying to get the bolts started and tightened correctly. Oh, and my reward for hours of extra assembly time was. When I plugged it in there was nothing, I trouble shooting the problem disassembled the digital unit changed the fuse as instructions said. Again nothing! Called Zgrills they sent me a email with information to disassemble the bottom and connect two wires hidden inside. Works now very well. But unfortunately assembly of this unit was very frustrating.
4 people found this helpful
Amazon Customer –
5.0 out of 5 stars
Excellent buy for the money.
As I continue to downsize I decided to do the same with my grill. Propane was going up so decided to try a pellet grill/smoker. This little wonder is great. Easy to use, performs well and so far has done an excellent job on burgers, steaks, chicken, pork ribs and skin-on salmon fillets. Still learning a few tricks, but that’s part of the fun of going from gas to wood pellets. I’m very satisfied with this grill.
Anthony –
4.0 out of 5 stars
Great Pellet Grill! Same as a Traeger as far as I can tell.
The only dislikes is that I wish it made more smoke on higher settings and that you at max temp 450, you really can’t sear on it (unless you buy the special sear plate, which I will probably do). These are the same complaints as for all pellet grills though.
Christopher W. –
4.0 out of 5 stars
Let the BBQ begin
Unpacking the grill took almost as long as assembling,but that’s a good thing right? Well anywho, I have to say it works wonderfully and keeps the proper temperature +/- 1or 2 degrees very happy with this purchase.
2 people found this helpful
Isaac Schmitt –
4.0 out of 5 stars
Happy
The bolts for the lid are to long. They bottom out before the hinge gets tight. It needs a lid stop or chain to keep the lid from falling to far back.
K G –
4.0 out of 5 stars
Z Grills Customer service is 5 stars
There was a minor issue with a part and Z Grills mailed a replacement part out next day. Smoker works well and is well built. I would buy again.
2 people found this helpful
Vince Santer –
5.0 out of 5 stars
Z Grills 700DPRO with wireless meat probes
After a rough start with parts arriving damaged, Z Grills came through and sent the part that was damaged no charge. The grill is amazing. Everyone that tasted the food asks when they can come back again for more. I have smoked chicken, pork chops, tri tips, steaks and more so far and we have loved them all….The timer/thermometer with probes gaurentees perfect food every ttime .. Thanks Z Grills
One person found this helpful
Gts Gts –
5.0 out of 5 stars
Works amazing.
The media could not be loaded.
Temperature control is amazing. Gets up to 465 degrees in about 5-6 min! Stays within 5 degrees. Fan stays running for constant heat and smoke. Very heavy material. Amazing smoke ring and flavor to ribs. I did add gasket to lid to seal in heat and smoke. Other than that the led display and everything Else is perfect. Also the cover that comes with it is very heavy duty.
6 people found this helpful
Bruce Trapp –
4.0 out of 5 stars
nice grill, easy assembly
Read several reviews about difficult assembly but it is really quite simple and they give you all the tools you need, screw drive, wrench and gloves. Control is very simple and holds temp pretty consistent, largest variance after reaching set temp was 7 deg. Grilled my first set of ribs using Z Grill recipe and came out great, going for brisket next.
One person found this helpful
BevleeBevlee –
5.0 out of 5 stars
Easy to put together and trouble free smoking
I had not heard of Z Grill, all the comments indicated a quality smoker/grill. Folks, this is my very first smoke after initial break in, can it get much better?Thanks Z Grill for a quality product.
One person found this helpful
A Rowe –
3.0 out of 5 stars
Could be better but it is a good grill
I bought this grill for Christmas and decided to do a revue after having time to use it. I love the flavor that the grill gives the food and the ease of cooking on it. The grill has a bad design though which is why I didn’t give it 5 stars. First of all the grease tray just drips down in the bottom of the grill and there’s no way for it to be forced towards the opening to go into drip pan. This results from grease everywhere in the bottom that has to be cleaned and is in a hard place to get your hand in. If you’re cooking and using the top grate as well it’s very hard to get to food that’s on the bottom. I’m constantly burning myself while trying to reach between. There needs to be more space between the two grates. If you’re not using the top rack to cook on them there isn’t a problem. I’m my opinion it’s just very poor design and obviously it wasn’t tested well before the product was released to sell. Wish I had bought a different model that has the better drip pan design. Other than these couple of issues it’s a great grill!
3 people found this helpful
RacheannRacheann –
4.0 out of 5 stars
Good customer support.
Item arrived dented. Customer support sent replacement part promptly. Love the grill.
larry –
4.0 out of 5 stars
Awesome!
It’s a good budget grill/ smoker . Good for beginners. Sturdy , looks good, I like compact size. It’s does flare up past set temp when new pellets are drop in fire box with the grill temp prob. Then of course goes back to set temp, with separate temp prob in meat didnt seem to effect it temp went up gradually. Other then that me likes , meats turn out delicious!
Adam Turski –
4.0 out of 5 stars
9 Month Later…
Overall, this pellet smoker is great; however, there are some issues.Even with routine cleaning, the ignitor rod falls to do its job after 6 months. The ignitor roof becomes weak and fails to ignore the pellets quick enough so the smoke box fills with pellets causing the pellets to smolder in a thick white smoke that prevents the temperature from rising beyond 90 degrees in most cases.There are a few things that I can attribute to this issue:1) Ignitor rod placement. The Ignitor rod is right under the outlet for the pellet auger, so when it is slow to ignite, the rod becomes smothered by pellets and the lack of air prevents ignition.2) The exposed end of the Ignitor roof is too small or weak to do its job properly as the Ignitor ages.3) I have a faulty Ignitor.I would love to believe the problem is #3. Either way, when this smoker runs out of life, I would probably move on to a more mainstream and reputable brand.
One person found this helpful
Marvel Fan –
3.0 out of 5 stars
Inspect it fully before you assemble it
I really wanted to like this smoker. I actually ended up with two of them. Unfortunately, both times they arrived damaged and had to be returned.Each one took about a week to be delivered and although the boxes didn’t have any outward signs of damage, the first one I received had a grate bent up so bad that several inches of bare metal was exposed. It also had an outward bend on the left side of the main cooking barrel, making it so the lid never actually sat flat. There was a gap of about 1/4-3/8 inch in the bottom left side. The second one had perfect grates but, again, the barrel was bent. This time the bend was more severe and actually affected the alignment of the lid when attaching it, in addition to creating an even larger gap between the lid and the barrel. Normally, if it was something minor, I would have just taken a mallet and bent it back into place, but it needed more work than what I was willing to put into fixing a brand new smoker.In each case, the pickup process for the return was smooth. The second time, it did take Amazon over two weeks after the return was delivered to their facility to scan the package into their system. I had to call and have them manually verify the item had been received and kick off the refund process. After all that, I went with a Pit Boss from Lowe’s and love it. -2 stars for quality control.
4 people found this helpful
Ken Adams –
3.0 out of 5 stars
machine stops too often
temp seems to b inconsistent. stove stops to often
retchef –
5.0 out of 5 stars
Great !
This works great easy to put together and use
KATHLEEN –
3.0 out of 5 stars
Decent grill…
The grill works good and in the 2 weeks that we have had it there haven’t been any issues with the grill. However one of the doors came damaged and I have been trying to contact the company for a door replacement since we are still within the 30 days. I finally got a hold of someone today but I was given a vague answer to email pictures of the damaged door and I’m hoping to get a response from my email. Their website says they are available Monday through Friday 9am – 5:30pm but no one answers the phone or is available to chat during that time. I plan on emailing the pics and providing the stuff they are requesting but I have a bad feeling about this. If I don’t get a resolution within the 30 day timeframe I’m sending it back. I purchased the extended warranty also.
Amazon Customer –
5.0 out of 5 stars
Great customer service
The grill is great. Recently the grill would not turn on. We contacted the seller directly as directed by Amazon. They really worked with us in solving the problem. They shipped a new controller which resulted in solving the problem.
J. D. –
4.0 out of 5 stars
Couple of assembly issues
Takes a while to assemble/troubleshoot. Hopefully I can help you with this. I have addressed these issues with Zgrill. First off the screws that mount the legs to the grill are too short making that part of the assembly difficult. Secondly and apparently this happens a lot is the the power connection between the cord and the wiring harness inside the bottom of the hopper comes apart either in shipping or assembly. I would check that before you mount the hopper otherwise you have to take that apart. Otherwise I love this unit it works well and heats up very quickly. Burns very clean and is easy to clean. Other than the assembly issues I would still highly recommend this product.
3 people found this helpful
Pranay –
2.0 out of 5 stars
Good while it lasted
Terrible product quality. The temperature meter broke within a few months of use and have been waiting for over a month to get the right item back. The grease tray and the insides are completely rusted despite oiling. Can’t hold a fixed temperature.
Michael Farley –
5.0 out of 5 stars
I like it
I’ve had this grill for about three weeks… no complaints… we’ve done everything from corn to brisket…so good… everything was as promised… I wish I didn’t wait so long to get a smoker… enjoy…
Phil Smith –
3.0 out of 5 stars
Damaged in shipping
Box had several large holes in it.Once removed from the box I discovered lager dents in top of the barrel and the bottom, had to pound out the bottom to get the legs on, Grease tray was bent, upper grate bent and coating chipped and parts for the frame plates were bent. Took me 4 hours to attempt to repair. Customer should not have to repair a New grill. NOT A HAPPY CAMPER Handling during shipping sucks!Installing the legs requires two people
3 people found this helpful
J Blaze –
5.0 out of 5 stars
Easy to build, runs automatically with great results.
Good assembly instructions, easy to follow. Simple, solid build. Minor issue up front with pellet auger assembly not advancing; several calls to customer service but ultimately the defective part was shipped, installed, and is now working great. Smoking is easy and temp control has been very stable (~ +|-15degF around setpoint). First batches of brisket and turkey were incredible!
One person found this helpful
Amazon Customer –
5.0 out of 5 stars
Best grill I’ve ever owned!
Same features as the Traeger and more reasonably priced. Reaches temperature quickly and holds well, easy to clean. Plenty of room for 6 full slabs of ribs or large brisket. Reverse searing method of steaks is awesome. You won’t be disappointed if purchased. Got rid of my 20 year old Weber gas grill the day it was delivered and will never go back to gas.
Eric Neel –
5.0 out of 5 stars
This grill is Awesome ‼️‼️‼️
Took some time but easy to put together. Works great as a grill and a smoker. So easy to use, and it looks amazing.
Lotus Path –
5.0 out of 5 stars
Great smoker/ grill!
My husband wanted this smoker/ grill and we have been so very happy with it. It cut down the amount of time standing in front of a grill taking in lots of smoke. This one uses the temp. control linked with his iPhone and when the temp. reaches the goal, it is done. Very simple, very easy to use and very delicious products come off the grill. Also, it was one of the least expensive one on the market.
7 people found this helpful
J. K. Miliunas –
5.0 out of 5 stars
Really happy with purchase!
For over $200.00 *less* than its nearest competitor, just couldn’t be happier! Great build quality and everything fits together as it should. The temperature control on this thing is absolutely awesome! Hard to believe how accurate it holds the desired temp. So far, everything coming off the grate on this unit has been splendid! Only sorry that I didn’t pull the trigger on this way, way sooner!!!
3 people found this helpful
Kim –
5.0 out of 5 stars
Great for a smaller pellet grill!
It’s a smaller size grill which is great if you are limited on room. Very nice!
Pete Gay –
2.0 out of 5 stars
Overall quality
Lid doesn’t fit right. Stack very thin walled and flimsy. Metal discolored
IngenEnt –
5.0 out of 5 stars
Stellar!
Summary: Great quality first smoker, and I’m a huge skeptic.Long-winded review: Have a lot of info to give, so here goes;Bought this smoker after doing heavy research, reading reviews, poring through forums, and even talking to dozens of people. The facts that it comes with a cover and was deliverable by Amazon were huge bonuses. Box arrived in great shape, all pieces and parts accounted for and intact, straight. Assembly was somewhat tedious, but easy. I was able to assemble the entire smoker by myself – Quick tip: flex the big box, while tipping the cooking chamber back, to sneak the lid open and remove all packing and parts, then assemble the stand before taking the cooking chamber out of the box. This makes things way easier and much lighter, and the cooking chamber then sets immediately on the stand after removing the shipping brace. I like this smoker design because it has the extra shelf out front – VERY handy! Shelves and main grate are all counter-height, not something you find on all smokers. (Usually they are a lower height, which is not as natural feeling.) Basic settings, basic controls, well-built, seems to be very durable, is very stable and secure. Cover fits well, is set up with eyelets to use bungee cords or to install your own drawstring to secure the cover to the smoker. (Although the cover is custom fit, so eyelets will only need to be used for high wind areas.) Timing of this purchase for me was to smoke a turkey for Thanksgiving. I ordered early, smoked a big whole roaster chicken to get accustomed to this smoker before attempting the turkey when it counts. Temps held steady for duration of the cook time, meat was amazing! Have smoked chicken, ribs, turkey, and rump roast, can’t wait to try a brisket and a tenderloin. Some advice: Read up on multiple smoking methods and times, get accustomed to the whats and whys of each method, and try them out, see what works best for your taste and style. Instructions for the smoker mention covering the grease drain pan with aluminum foil – This is a huge time saver, very good advice, and will help keep the smoker in cleaner condition. Racks have a very durable ceramic/porcelain coating on them. I wash the racks and change the pan foil after every session. Removable ash tray is a huge bonus – Again, not something found on all smokers. Pellet usage is about a pound per hour – Competition blend is a great overall pellet to use, has good flavor for most any meat. Be prepared for a somewhat lengthy initial burn process, and perform this before needing to smoke food. This burns off assembly oils and “seasons” the smoker for use.Only cons for me are no window and no lid-mounted analog temp gauge, but I consider those things to be luxuries, and not terribly important.If you’re like me and want to spend your money the best way possible on a great smoker without regret, stop here – You’ll be glad you bought this one.
32 people found this helpful
kvassar –
5.0 out of 5 stars
Great affordable smoker!
All around great smoker. Assembly was fairly simple. I watched the Z-grill tutorial on YouTube while following the instructions and made life 10x’s easier.Side note: Pellet Smokers cook great but lack “smokey” flavor, no matter what brand you go with this will be an issue. Do yourself a favor and invest in some Smoke Tubes. Amazon sells a 2 pack with cleaning brush for just under $16. IT CHANGES THE FLAVOR COMPLETELY! You will get classic Off-Set smoker flavor with the convenience of a pellet smoker. Trust me on that.This last weekend I smoked a Boston Butt and 2 racks of Baby Back Ribs. Easily fit on this smoker. With the Smoke Tubes, it turned out incredible.Temperature is very constant as long as the lid is shut. It does take a little while to full heat up, so don’t keep the lid open and longer than you have too.Great product and much cheaper than Traeger or Pitt Boss. Highly recommend.
2 people found this helpful
carol christenson –
4.0 out of 5 stars
Z Grill 600D
The instructions were sketchy. But when you get passed that it works great. The only bad thing I can say is the control knobs are in a bad place.
Eric Patton –
5.0 out of 5 stars
Good but not fancy
If your expecting a Tregger or Pit Boss like grill/smoker you might be disappointed. I bought this to keep at my campground so I can have my Pit Boss at home. Assembly was way easy! And I was very surprised how well it works. It does not have the fancy Bluetooth & the hopper is smaller & grilling area is also smaller than the Boss. But it absolutely works great. I’ve smoked beef & pork ribs, brisket, pork butt and they turned out perfect. It grills just fine but there is no sliding cover over fire box to get char, that’s no big deal for me! I highly recommend this grill for someone who is on a budget or needs a 2nd one like me. I did find this at my local Kroger as well for $100 less than here a week after I got mine, but that’s my luck.
2 people found this helpful
Zachary miller –
5.0 out of 5 stars
Not bad for a starter smoker
Would like a better temp control. Can’t set it to certain temps. But in all the structure of the grill is amazing. I’m a sheet metal worker, so it’s a solid smoker. Not a flimsy smoker by any means. Does very well smoking. My biggest regret in this one is I didn’t go with a more high end one.
2 people found this helpful
Jeff P. –
1.0 out of 5 stars
Do Not Recommend Purchasing – Rip-off!!!!!
I purchase the Z Grill and used it for the first time. The equipment was found to be defective because it overheated during the cook and the hopper caught on fire despite following the initial start up instructions and setting the temp knob to the desired temperature. Also experienced while fluctuations in temperature as the other reviews have observed. I spent nearly $400 for this machine. It will cost me nearly $200 to return this equipment but the seller is only offering $100 partial refund. The equipment is also no longer functioning. Unacceptable! I do not recommend purchasing the Z grill. I don’t see how they’re getting overwhelming positive reviews but there seems to be some manufacturing defects based on the negative reviews that I’ve read.
2 people found this helpful
Elizabeth M. de Campos –
5.0 out of 5 stars
Versatile & Works Like A Charm
Easy assembly, I did it by myself in about 3 hours. Instructions were easy to follow. I’m so happy with this smoker. I’ve used it to smoke & to grill; it heats up quickly & is ready to use in about 10 minutes, the food cooks evenly & has great flavor.
Matthew BeelerMatthew Beeler –
3.0 out of 5 stars
Incredibly difficult to assemble, terrible temp control, but good bang for buck.
Likes:1) Cost. Very cost effective first step into smoking.2) Durability. It is built well. Very sturdy. Decently thick metal. It does not feel flimsy or cheap.3) Cooking grates clean easily and are durable.4) Nearly no left over ash after cooking. Very efficient use of wood pellets.5) Looks very nice. I like having it out on the patio.Dislikes:1) No temperature control whatsoever. It will dump pellets in and have a soar of temperature, smoke, then dip 20-40 degrees below set temp before dumping more in. I verified with my own temp probes in multiple spots in the grill that the grills own temp control is way off.2) Very little smoke produced. I had to eventually go get a smoke tube that I use for long cooks because the amount of smoke is just too little and very little smoke flavor comes out. I tried multiple brands of pellets and multiple types of wood. All had the same effect, great cook, but not much smoke flavor.3) I received my grill with multiple bent panels for the lower cabinet. Contacted the company. They wanted me to jump through so many hoops sending pictures and serial numbers and filling out paperwork. The proper response would have been to credit me money on their website. Check the reviews here, most of them come with bent panels. These panels are packaged inside the actual grill so these panels are bent before shipping. They have no way of being bent in shipping because the packaging and the panels above them had no damage.Overall: If you need a very cheap, reliable, starting smoker it is not a bad choice. I have seen them dip even cheaper than the price here. I would go with one without the lower cabinet. I don’t store anything down there in fear of having a flare up catch fire. You can save yourself money by not getting the model with the lower cabinet. It will also make clean up easier. You will not get much smoke flavor and you will not have reliable temps on this grill but if you want an easy start to smoking, its hard to beat.
8 people found this helpful
Whitney Ballhagen –
3.0 out of 5 stars
Overheating issue
Easy to assemble. I would give a higher rating but right out of the box it was throwing an error code for overheating at even the lowest setting. Owner’s manual said it was possibly the probe temperature sensor. Reached out to the company and no response. So I ordered a new probe and the overheating issue is resolved.
Robert –
2.0 out of 5 stars
Faulty Controller? Disappointed.
Assembly was straightforward and easy if you follow the directions. The grill has a nice fit and finish and I like the layout. Once assembled, I plugged it in and….got nothing. Took the control panel off, checked the fuse and connections. Turned it on/off several times and after moving the power cord around, it came alive. I methodically followed the initial firing instructions, but was only able to get through most of the intial burn after several failures due to error codes or power outages at the controller. I did manage to get it to burn at a high temp for about 30 mins and went through the shut down procedure. I thought it may be good to go, but when trying to cook a small pork shoulder, I could not get it to stay on for more than 10-20 mins at a time. I got every error code at various times. Contacted customer support and they are sending me a new controller. I hope that solves the grill gremlins. So far, a huge disappointment.
Shiela M. Hopkins –
5.0 out of 5 stars
Easy to put together does need additional accessories
Purchased this for my husband based on reviews and overall this grill has not disappointed. He recommends joining a community that specifically for pellet grills and purchase the smoke tube, grill grates and welder blanket. These items are necessary for best grilling experience.He did not have any difficulty with putting it together and prep of grill before using.
3 people found this helpful
Juan –
4.0 out of 5 stars
Easy to use.
Easy to follow instructions. Easy to clean. Don’t reach the 500* for a good searing.
Tod ward –
4.0 out of 5 stars
Excellent Grill and Customer Service.
Product was great , keeps a nice even temperature easy to use. Had a issue with parts being dented upon delivery and they have made it right with me over that. The customer service is A+ !
3 people found this helpful
michael –
4.0 out of 5 stars
Overall a breeze to cook on!
The grill works great I really love cooking on it! Would of got 5 stars if it didn’t have a little damage from packing or shipping.
3 people found this helpful
Darrell D. Neet –
4.0 out of 5 stars
Overall a great buy
I wish it had a door to open and remove pellets at the base of box. Customer service was very helpful with any issue I had
One person found this helpful
Aaron ElliasenAaron Elliasen –
5.0 out of 5 stars
Absolutely Fabulous
One review said its too heavy, I mean are ya packing it through the jungle? Any way ya its heavy, and in my opinion it better be stout and it is. This thing will last a long time especially if properly taken care of, so use the cover provided. Cheers for a good product.
6 people found this helpful
Kindle Customer –
1.0 out of 5 stars
I received a defective unit and they were less than helpful on the return
I received a defective and damaged product. Wasn’t able to return it due to the box being destroyed on the unpacking process. Would not recommend. Spent over 400 dollars for a paperweight.
3 people found this helpful
Don –
4.0 out of 5 stars
Like using pellets rather than charcoal
Still trying to learn how to regulate the temperture
One person found this helpful
Amazon Customer –
1.0 out of 5 stars
2 months in, issues
As others have stated, TEMP CONTROL. This stupid thing, you can set it at 350, leave the door closed, and it will feed itself pellets and finally get a temperature error if you don’t stand right in front of it the entire time. You have to constantly adjust the temp setting or open the lid to cool it down. Customer service is not fast. 5 business days to return an email. Hours to call you back. Hours to chat online. Mine came with a large scratch. Just get a pit boss or blow the money for a traeger. Got this because it looked nice, but regret it.
Homer Croyle –
5.0 out of 5 stars
It works like a charm
Hold temp perfect. Easiest smoker I have ever used. Beats wood and propane. Easy clean up. No more ash no more grease pans. It’s amazing. Worth every penny